Privacy Policy
Welcome to 5D-Materials (“we” or “us”). We deeply value the security of personal information and are committed to protecting your privacy rights through transparent policies when you visit our official website (www.5d-materials.com) or use our services. This policy clearly explains how we collect, use, and protect your information. Please read it carefully before continuing.
Ⅰ. Scope and Purpose of Information Collection
We only collect information in necessary scenarios:
- Information You Provide Directly: When you create an account, inquire about products, or complete a transaction, you may submit your name, email, address, phone number, and payment details. This information is used for order processing, contract fulfillment, and customer support.
- Information Collected Automatically: Through technologies like cookies, we collect device model, IP address, browser type, and browsing behavior (e.g., time spent on pages, click paths). This aims to optimize website performance, analyze user preferences, and prevent fraud.
3.Third-Party Sources: If you link our services through social media or partner platforms, we may obtain authorized public information (e.g., username, basic profile data) to enhance your account experience.
Ⅱ. Principles of Information Use and Sharing
Your information is used only for explicit purposes:
- Core Services: Processing orders, logistics tracking, warranty registration, and post-sale support;
- Experience Optimization: Recommending relevant vehicle models or promotions based on browsing history;
- Legal Obligations: Responding to lawful requests from authorities or protecting our legitimate rights.
We strictly limit third-party sharing and disclose necessary information only in the following scenarios:
- Service Providers: Logistics companies, payment gateways, and cloud storage partners bound by confidentiality agreements;
- Business Transfers: New entities inheriting equivalent privacy responsibilities in case of mergers or acquisitions.
III. Your Rights and Control Options
We respect your autonomy over your data:
- Access and Correction: View or modify personal information anytime via account settings;
- Withdrawal of Consent: Request account deletion or opt-out of marketing notifications via email (ihkaltd@gmail.com);
- Cookie Management: Browser settings can block cookies, but this may affect certain functionalities (e.g., shopping cart retention). For details, please see Section IV.
Ⅳ. Cookie Management
Cookies are small amounts of information downloaded to your computer or device when you visit our website, including functional, performance, advertising, social media, and content cookies. These cookies help our website remember your actions and preferences (e.g., login details and region selection), eliminating the need to re-enter them each time you return or browse different pages, thereby enhancing your experience.
We use the following cookies to optimize your experience on our website and provide our services.
The duration cookies remain on your computer or mobile device depends on whether they are “persistent” or “session” cookies. Session cookies delete themselves after you close your browser, while persistent cookies remain until they expire or are manually deleted.
You can control and manage cookies in several ways. Note that deleting or blocking cookies may negatively impact your user experience and restrict access to certain parts of our website.
Most browsers automatically accept cookies, but you can adjust whether to accept them via browser controls (typically found under “Tools” or “Preferences” in the browser menu). For more details on modifying settings or blocking/managing/filtering cookies, refer to your browser’s help documentation.
Additionally, blocking cookies may not fully prevent us from sharing information with third parties (e.g., advertising partners). To exercise your rights or opt out of third-party data usage, contact us via ihkaltd@gmail.com.
Ⅴ. Security and Cross-Border Transfers
We employ TLS encryption, regular audits, and access controls to protect data security. As our business serves global users, your information may be transferred to servers outside your jurisdiction (e.g., EU or North America), but we ensure that recipients comply with GDPR-level standards.
Ⅵ. Policy Updates and Contact
This policy may be updated to reflect technological developments. Significant changes will be announced via website banners or email. For questions about our privacy policy or to learn more about your rights, contact our Privacy Officer:
Email: ihkaltd@gmail.com
Last Updated: ihkaltd@gmail.com